Terms & Conditions
By accessing or purchasing from our website, you agree to the following terms. Please read them carefully before placing an order or using any part of the site.
1. Use of the Website
This website is intended for personal, non-commercial use. You agree not to misuse the site, attempt to gain unauthorized access, disrupt its operation, or use it for any unlawful purpose.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, and pricing are accurate. However, we do not warrant that all product information is error-free. We reserve the right to correct any errors and to update product listings without prior notice.
3. Pricing and Payment
All prices are listed in U.S. dollars and are subject to change without notice. Payment is required in full at the time of purchase. We accept major credit cards and other payment methods listed at checkout. All transactions are processed through secure, encrypted payment gateways.
4. Order Acceptance
Placing an order does not constitute a binding contract until we confirm the order. We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, or suspected fraudulent activity.
5. Shipping and Delivery
Orders are processed within one to two business days. Delivery times vary based on your location and the shipping method selected. We are not responsible for delays caused by carriers, customs, or circumstances outside our control. Please refer to our Shipping Rates page for detailed information.
6. Returns and Refunds
We offer a 30-day return policy on most items. To be eligible for a return, the product must be unused, in its original packaging, and accompanied by proof of purchase. Certain products, such as personal care items once opened, may not be eligible for return. Please review our full Returns policy for details.
7. Intellectual Property
All content on this website, including text, images, logos, and product photography, is owned by VenVello, LLC or its content partners. You may not reproduce, distribute, or use any content without our written permission.
8. Limitation of Liability
To the maximum extent permitted by law, VenVello, LLC is not liable for any indirect, incidental, or consequential damages arising from your use of this website or the purchase of products. Our total liability in any case shall not exceed the amount paid for the product in question.
9. Governing Law
These terms are governed by the laws of the State of Florida. Any disputes arising from the use of this website or from purchases made through it shall be subject to the exclusive jurisdiction of the courts of Hillsborough County, Florida.
10. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. The revised terms will be posted on this page with the updated effective date. Your continued use of the site after changes are posted constitutes your acceptance of the new terms.
11. Contact
For questions about these terms, contact us at: support@venvello.com